AI Receptionist
Customers message when it suits them — late at night, mid-shift, from five different apps. The AI Receptionist replies in seconds on all of them, answers from what you have told it about your business, books the appointment, and passes the conversation to your team when it should.
Channels
Connect the accounts you have. Each channel keeps its own connection and can have the AI switched on or off independently, so you can start with one and add the rest when you are ready.
What it does
Upload your documents, point it at your website, or write FAQs yourself. Answers come from that knowledge base, and it is told to treat what it reads as information rather than instructions — so a page it scraped cannot talk it into going off script.
It checks live availability in your own time zone, offers slots that exist, and writes the booking. Every slot is re-checked on the server before anything is confirmed, so two customers cannot take the same time.
Every conversation becomes a contact with a name, a channel and a history. Leads are scored hot, warm or cold as they go, with a record of why the score moved, and export to CSV when you want them elsewhere.
Anyone can take over a conversation mid-thread and hand it back to the AI afterwards. Conversations can be assigned, tagged, filtered by status, and carry internal notes only your team can see.
Conversations that go silent get an automatic nudge, and appointments get reminders — both on a schedule you set, and both switchable per workspace.
Send a broadcast across your connected channels, with WhatsApp message templates managed in the same place for messages sent outside the 24-hour window.
Conversations over time, channel split, lead funnel, busiest hours, the questions customers ask most, and an AI-written summary of the period — exportable as a PDF report.
Push notifications on web and Android, an in-app notification center, and alerts to a verified email address or WhatsApp number when a booking lands or a conversation is escalated.
The difference
Nothing here is unusual. It is what happens between the messages arriving and somebody being free to answer them.
With the AI ReceptionistAnswered in seconds, and booked if they are ready.
Without itRead tomorrow, by which time they have called someone else.
With the AI ReceptionistOne inbox, one thread per customer, nothing missed.
Without itFour apps, two phones, and whoever remembers to check.
With the AI ReceptionistAnswered from your own information, the same way every time.
Without itRetyped by whoever picks it up, slightly differently each time.
With the AI ReceptionistReal availability offered, the slot written into the calendar.
Without itBack and forth until one of you stops replying.
With the AI ReceptionistEscalated, with the whole conversation already in front of you.
Without itExplained from the start, again, to the next person.
How it works
We set the account up for you — there is no self-serve sign-up to work through, and no sales-engineering project either.
We link the accounts you already use — WhatsApp, Instagram, Messenger, Telegram — and drop the chat widget on your site. Credentials are encrypted before they are stored.
Your services, opening hours and prices, plus any documents, web pages or FAQs worth knowing. You set the assistant's tone, greeting and reply length, and what it should never say.
A built-in simulator runs against the same AI as the live assistant, so you can try awkward questions and correct the answers before a customer ever asks.
The assistant answers, books and captures leads on its own. Your team sees every conversation in real time, takes over whenever they want to, and gets an alert when a customer needs a person.
Inside the app
A responsive web app, installable on a phone, with a native Android build for push notifications on the move.
Today at a glance: activity, upcoming bookings, the KPIs that matter and how much of the month's usage is left.
A three-panel inbox — list, thread, customer — updating live, with typing indicators and takeover controls.
A pipeline you can work as a board or a table, with filters, bulk actions and a full history per lead.
Calendar, list and availability views. Reschedule, cancel or remind, and manage the services you offer.
Personality, knowledge base, escalation rules, lead capture and the test simulator, each in its own tab.
The full picture over any date range, with a PDF export for the people who want it in a file.
Security
The assistant handles conversations, contact details and bookings, so the platform is built to keep each business's data to itself.
Questions
WhatsApp, Instagram, Messenger, Telegram and a web chat widget on your own site. They all feed one inbox, and you can turn the AI on or off per channel.
It escalates. The conversation is flagged, your team is notified by push, email or WhatsApp, and anyone with access can take over the thread and reply as themselves — then hand it back to the AI when the issue is resolved.
Yes. It reads the services and durations you set up, checks real availability in your time zone, and writes the booking. Times in the past are refused and every slot is re-checked before it is confirmed.
From your knowledge base: documents you upload, pages from your website, and FAQs you write. It is instructed not to invent services or availability, and what it reads is treated strictly as information.
Yes. Each business is its own workspace with its own channels, team, data and optional AI key, enforced on every request rather than by convention.
Yes. The web app is responsive and installable, and there is a native Android app. Both receive push notifications for new conversations, escalations and bookings.
We set it up for you. There is no public sign-up — accounts are provisioned by our team, which is also how support and recovery work.
Have questions?
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