24/7 answering
Nights, weekends, holidays and the lunch rush. Every enquiry gets an instant, useful response instead of a read receipt.
AI Receptionist
Turn DMs into booked customers.
Story replies, DMs and comment mentions answered in seconds, in your account's own voice — so the engagement you are already earning turns into appointments instead of a backlog you clear on Sunday night.
- DMs & story replies
- Your brand voice
- Books in-thread
9:41
InstagramStory replyAI
- how much for this one? 😍8:24 PM
- That one's $85 and takes about an hour. Want me to find you a slot?8:24 PM
- yes please, this week?8:25 PM
- Thursday 2:00 or Friday 11:00 are free — I've held Thursday for you, just say the word.8:25 PM
- Appointment bookedThursday, 2:00 PM · Price sent · Booking link shared
Sounds like your account
Tone, phrasing and emoji style trained on how you already write.
The idea
Engagement is not revenue until somebody replies
A story that lands brings a wave of replies in the same hour, and almost all of them are asking price, availability or both. Answer within minutes and they book; answer the next morning and you are one of several accounts they messaged.
- DMs, story replies and comment-triggered threads all covered
- Price and availability answered on the spot, not "DM us for info"
- Your own tone and emoji style, not a corporate autoresponder
- The posts that actually produce bookings, tracked
What it handles
Everything it does, without you in the loop
Trained on your own hours, services, prices and policies, so it answers like somebody who works there rather than a menu with a chat bubble.
Appointment booking
Connects to your calendar and books, reschedules and confirms inside the conversation — real availability, in your own time zone.
Lead capture
Name, contact details and what they actually wanted, pushed to your CRM or inbox as the conversation happens rather than after it.
Answers your FAQs
Hours, services, policies, prices. Trained on your own material, so the answer is yours rather than the model's best guess.
Human handoff
Escalates to your team by transfer or notification whenever a thread needs a person — in the same conversation, with the history attached.
Multilingual
Detects the customer's language and replies in it. English, French and Spanish out of the box, which covers most of the US and Canadian market.
How the work runs
Live in under a week
Six days from first conversation to answering real customers. Each stage ends with something you can look at.
- 01
Day 1 — Kickoff and training
We take what the agent needs to know, including how your account already writes — tone, phrasing and how much emoji is too much.
- 02
Days 2–3 — Channel and configuration
Your professional account connected through the official Instagram Messaging API, linked to your calendar and CRM, with escalation rules set.
- 03
Days 4–5 — Your test round
You try the awkward questions before a follower does. Everything it gets wrong is corrected while nobody is watching.
- 04
Day 6 — Go live
It starts answering. Your team sees every thread in a shared inbox and can take any of them over with one tap.
Built with
The official Instagram Messaging API
Automating DMs is allowed on professional accounts through Meta's own integration. We configure it inside those rules rather than around them.
Channel
- Instagram Messaging API
- Story replies
- Comment-triggered DMs
- Shared inbox
Models
- Claude
- GPT
- Language detection
- Retrieval
Connected to
- Calendars
- CRM
- Booking links
- Webhooks
Around it
- Brand voice training
- Human takeover
- Analytics
- Escalation rules
Questions
Instagram Chat Agent, answered
Yes, through Meta's official Instagram Messaging API for professional accounts. We configure it fully within the rules — no third-party tools that risk the account.
That is most of the setup work. Tone, phrasing and emoji style are trained on how your account already writes, so the replies read as yours.
Yes. Story replies, ordinary DMs and comment-triggered conversations are all covered by the same agent and the same inbox.
An Instagram Professional account — Business or Creator — linked to a Facebook page. If yours is not set up that way yet, we do that as part of the build.
At any point. Every thread appears in a shared inbox and anyone can take it over; the agent steps back and resumes when you hand it back.
Yes — price lists, portfolio pieces and a booking link, sent in the thread rather than pointing someone at a bio link and hoping.